Refund & Cancellation
Last updated: March 10, 2026
1. Introduction
Thank you for using News Studio. This Refund & Cancellation Policy outlines the conditions under which you can cancel your subscription and the eligibility criteria for refunds. By subscribing to our services, you agree to the terms described in this policy.
Our goal is to ensure a transparent and fair experience regarding billing and financial commitments.
2. Subscription Terms
News Studio offering varies between monthly and annual subscription plans. All subscriptions are billed in advance at the start of the billing period. Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date.
You are responsible for all charges incurred during your subscription period, including applicable taxes.
3. Cancellation Process
You may cancel your subscription at any time through your account settings or by contacting our support team. The cancellation will take effect at the end of the current billing cycle.
After cancellation, you will continue to have access to the service until the end of your prepaid period. No further charges will be made to your account following the effective date of cancellation.
4. Refund Eligibility
As a general rule, all payments to News Studio are non-refundable. Since our platform provides immediate access to digital resources and AI-powered automation infrastructure, we do not provide partial refunds for unused portions of a billing cycle.
However, we may consider refund requests on a case-by-case basis under the following circumstances:
- A proven technical failure of our system that prevented you from using the service for an extended period.
- A duplicate transaction caused by a system error.
- Severe service disruptions that were within our control.
5. Billing Errors
If you believe there has been an error in your billing, please notify us within 30 days of the transaction date. We will investigate the issue and, if a discrepancy is found, we will issue a credit or refund as appropriate.
6. Exceptions
Specific promotional offers or enterprise contracts may have different terms regarding refunds and cancellations. In such cases, the terms of the specific agreement will supersede this general policy.
7. Policy Changes
News Studio reserves the right to modify this Refund & Cancellation Policy at any time. We will provide notice of significant changes by posting the updated policy on our website or through email notification.
8. Contact Billing
If you have any questions or would like to request a refund, please contact our billing department:
Billing Support
Xzect Labs Pvt. Ltd.