Intuit Rebuilt AI Agent Architecture Twice in Four Months, VP Says

Artificial Intelligence

18 July 2026 at 9:16 am

Intuit Rebuilt AI Agent Architecture Twice in Four Months, VP Says

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Summary

Intuit's VP of AI, Nhung Ho, revealed at VB Transform 2026 that the company twice rebuilt its AI agent architecture within four months, moving from specialist agents to an orchestration layer, then to a skills and tools-based system. The rapid rebuilds were necessary due to issues like context loss in natural language handoffs between agents, with the second full rebuild taking 60 days.

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