CCPA Imposes Rs 1 Lakh Penalty on SpiceJet for Dark Patterns on Booking Platform

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Business

18 July 2026 at 5:23 am

CCPA Imposes Rs 1 Lakh Penalty on SpiceJet for Dark Patterns on Booking Platform

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Summary

The Central Consumer Protection Authority (CCPA) has imposed a Rs 1 lakh penalty on SpiceJet for using "dark patterns" on its flight booking platform, finding that the airline's deceptive interface practices violated consumer protection norms.

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